Terms of Service
Last updated: May 5, 2026
1. Introduction & Company Details
These Terms of Service ("Terms") are entered into by and between you ("Client") and LunarLabs LLC ("LunarLabs").
By accessing lunarlabs.dev, using the client dashboard, or engaging Lunarlabs for services, you agree to be bound by these Terms.
2. Services Provided
LunarLabs provides custom software development services, including but not limited to websites, mobile applications, and backend systems.
All services are delivered on a fixed-bid, milestone-based basis. No hourly or time-based billing is offered.
3. Commission Process
3.1 Request Submission
Submission of a project request does not constitute acceptance. LunarLabs reserves full discretion to accept or decline any project.
3.2 Approval & Engagement
Engagement begins only after:
- Scope acceptance
- Milestone agreement
- Payment authorization
3.3 Scope Definition
All deliverables are strictly limited to those explicitly defined in the agreed milestone.
Any request outside the defined scope:
- Requires a formal change request
- May result in additional cost and timeline adjustments
- Will not be performed without written approval
3.4 Approval of Work
Clients must review and approve milestone deliverables within &b;7 business days&b;.
Failure to respond within this period constitutes &b;automatic acceptance&b;, and the milestone will be considered delivered and billable in full.
4. Commission Process
4.1 Fixed Pricing
All pricing is fixed per milestone and tied to defined deliverables.
4.2 Payment Capture
Payment methods may be authorized in advance. Funds are captured upon:
- Delivery of milestone
- Client approval or automatic acceptance
4.3 Late Payments
Failure to pay within 14 days may result in:
- Immediate suspension of work
- Withholding of deliverables
Balances exceeding 30 days may be referred to collections.
4.4 Refunds
- Approved milestones are non-refundable
- Undelivered milestones may be refunded at Lunarlabs' discretion or if materially not delivered
5. Intellectual Property
5.1 Ownership Transfer
Upon full payment, ownership of deliverables transfers to the Client.
5.2 Retained Rights
LunarLabs retains ownership of:
- Pre-existing tools
- Internal frameworks
- Reusable components
A perpetual, non-exclusive license is granted where applicable.
5.3 Open Source
Third-party components remain subject to their respective licenses.
5.4 Portfolio Rights
LunarLabs may display non-confidential aspects of the project unless explicitly restricted in writing.
6. Delivery & Hosting
Deliverables include source code, documentation, and deployment configurations sufficient in independent
Hosting, if provided, is governed under a separate agreement.
7. Post-Delivery Support
7.1 Warranty Period
LunarLabs will correct defects within scope for 14 days following delivery.
7.2 Additional Work
Any work beyond original scope constitutes a new engagement.
8. Client Obligations
Client agrees to:
- Provide accurate and timely information
- Respond to approvals within required timelines
- Maintain account security
Client shall not:
- Use deliverables for unlawful purposes
- Attempt to access or reverse-engineer Lunarlabs proprietary systems
9. Communication
Only communication through:
- Official email channels
- Client dashboard
Is considered binding.
10. Warranties & Disclaimers
Except as expressly stated.
- All Services are provided "as is" and "as available"
- No guarantees are made regarding:
- Performance
- Availability
- Business outcomes
- Revenue generation or user growth
11. Limitation of Liability
To the maximum extent permitted by law:
- LunarLabs shall not be liable for:
- Indirect or consequential damages
- Loss of revenue, data, or profits
- Total liability is limited to:
- The total amount paid by the Client in the 3 months preceding the claim
12. Indemnification
Client agrees to indemnify and hold harmless LunarLabs from any claims arising from:
- Client-provided content
- Use of deliverables
- Violation of applicable laws
13. Termination
By Client
Client may terminate at any time. All completed work remains payable.
By LunarLabs
LunarLabs may terminate immediately for:
- Non-payment
- Abuse or misconduct
- Breach of Terms
14. Confidentiality
Both parties agree to maintain confidentiality law of non-public information for a period of 2 years following termination.
15. Force Majeure
LunarLabs is not liable for delays caused by events beyond reasonable control.
16. Governing Law
These Terms are governed by the laws of the State of Montana, United States
17. Miscellaneous
- Entire Agreement
- Severability
- No Waiver
- Assignment Restrictions
18. Contact
For questions or concerns regarding these Terms of Service, contact us at:
LunarLabs LLC
Email: legal@lunarlabs.dev
Email: https://lunarlabs.dev